Terms of service

Introduction

Welcome to Kiron Health! These Terms of Service ("Terms") govern your access to and use of our website, applications, and services (collectively, the "Services"). By accessing or using Kiron Health, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

Eligibility

To use our Services, you must be at least 18 years old or have the consent of a parent or guardian. By using our Services, you represent and warrant that you meet this eligibility requirement.

Services Provided

Kiron Health provides telemedicine and mental health services, including but not limited to virtual consultations with licensed professionals, mental health assessments, and wellness resources. Our Services are designed to support mental health and well-being and are not a substitute for professional medical advice, diagnosis, or treatment.

User Accounts

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

Payment and Fees

Some of our Services may require payment. You agree to pay all fees associated with your use of the Services. We reserve the right to change our fees at any time, but we will notify you of any such changes. All payments are processed through secure payment processors, and we do not store your payment information.

Cancellation and Refund Policy

You may cancel your account or any scheduled appointments at any time. 

User Responsibilities

You agree to use the Services in accordance with all applicable laws and regulations. You will not:

  • Use the Services for any unlawful purpose or in a manner that violates any applicable laws.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.
  • Transmit any material that is abusive, harassing, obscene, defamatory, or otherwise objectionable.

Health Disclaimer

The information provided through Kiron Health is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Intellectual Property

All content, features, and functionality on the Services, including but not limited to text, graphics, logos, and software, are the exclusive property of Kiron Health or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Kiron Health and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

Indemnification

You agree to indemnify, defend, and hold harmless Kiron Health, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of another party.

Modifications to the Terms

We reserve the right to modify these Terms at any time. If we make changes, we will notify you by posting the revised Terms on our website and updating the effective date. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms shall be resolved in the courts located in United Kingdom.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Kiron Health
‍4th Floor, Silverstream House
45 Fitzroy Street, Fitzrovia
London
W1T 6EB

admin@kiron.health